He walked up to our shop showroom one day and knocked on the door. No one knocks on the showroom door; it's a showroom, people just walk in.
"I just lost my job I had for 5 years, so I'm goin' door-to-door looking for work."
We hired him that day, and there isn't a person in the shop he hasn't encouraged or made laugh at least a dozen times since.
He takes immense pride in every piece of furniture he builds and recently challenged one of our shop managers to break the crew up into two teams instead of just a bunch of individuals working on their own projects.
This took what was already a great work environment and made it excellent both in culture and productivity. Suddenly people were finding motivation in their team and problem solving together, driven to solve problems quickly by their team lead. It was a huge win for both the company and the employees.
One afternoon he came into my office and sat down heavily. "Boss, I need to apologize."
I was surprised, I hadn't seen him yet that day.
"I had a crappy attitude and I feel like you shouldn't pay me for this morning. I wasn't at my best and I want to ask your forgiveness." Dumbfounded and immediately choked up, I found myself completely without a reply.
I consider hiring him one of the best business decisions our company ever made. Every day he shows up to work he will not just build into the people he works with, but construct beautiful dining furniture.
More of these posts, please. Your business is interesting in and of itself, and an inspiration, but the stories that have spun out of it are even more so. Good work, on all fronts. -KMM
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