Starting out, my business partner and I were the textbook definition of what Michael Gerber, author and founder of the “E-Myth” book and organization, calls “technicians.” Bright-eyed and bushy-tailed, we took on challenge after challenge ourselves.
We were entrepreneurs, dammit.
It was what we did.
We were entrepreneurs, dammit.
It was what we did.
Soon however, as the months went by and we continued to grow, things began to change.
And somehow, today, I find myself no longer a technician. When did this happen?
And somehow, today, I find myself no longer a technician. When did this happen?
Somewhere down the road between 0 and 18 employees, my position began to change.
I am now no longer needed like I once was.
There was a significant chunk of my ego that took a huge hit when I realized this. The people we hired because they reflected the values of our company silently moved into position and became the values of our company. My job is to now support them in whatever they need to better execute the roles they play in their positions.
I am now no longer needed like I once was.
There was a significant chunk of my ego that took a huge hit when I realized this. The people we hired because they reflected the values of our company silently moved into position and became the values of our company. My job is to now support them in whatever they need to better execute the roles they play in their positions.
As an innovative furniture company, we attracted our managers to our company with the bright shining promise of risk and reward. As business owners the risk (and most of the rewards/failures) were possessed almost entirely by my partner and I. Now that is no longer the case.
One of the challenges we run into is how to build systems that allow risk (and rewards/failures) to be owned by both our managers and us. How are we encouraging growth and creativity while still functioning within the support systems now crucial to sustain our long-standing promises of timeliness and excellent quality furniture?
We can crunch numbers, evaluate and re-evaluate cash flow, create systems for systems and monitor every dollar and where it goes from the time it arrives until the time it goes out again, but in the end we build value into our company when we focus on our leadership team. If we focus on them and build into their skill sets as managers and leaders, we maximize our potential to not only have a healthy workplace, but handle growth together as a team while minimizing the growing pains. One of the challenges we run into is how to build systems that allow risk (and rewards/failures) to be owned by both our managers and us. How are we encouraging growth and creativity while still functioning within the support systems now crucial to sustain our long-standing promises of timeliness and excellent quality furniture?
Do I get to build furniture anymore? Not very often. But I get to work with a team of people who on their worst day are better at the jobs I taught them to do than me performing at my best.
I had no idea how exponentially more exciting it is to take triumph in someone else's accomplishments rather than my own, but daily our team reminds me of that counter-intuitive truth.
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